Privacy policy | El Baraka Viandes

Who we are

El Baraka Viandes is a halal butcher’s shop in Saint-Marcel, near Chalon-sur-Saône. This privacy policy explains how our shop collects and protects your personal data.

Our website lets customers order halal meat online, then collect and pay for it in the shop.

Our website address is: elbarakaviandes.fr.

Personal data we collect

We may collect the following information:

Identification: first name, last name.
Contact details: e-mail address, phone number, postal address.
Order information: products ordered, preferred collection date and time, order notes.
Technical information: IP address, browser type, pages visited (through server logs or, where applicable, audience measurement tools).

We collect this data when you:

place an order on the website;
fill in a contact form;
create a customer account, if you do;
browse the website (cookies and technical logs).

How we use your data

We only use your data to:

record and prepare your orders;
arrange the collection of your orders in the shop;
contact you if there is a question about your order;
answer your requests sent through the contact form;
keep the website running, secure, and measure basic statistics.

We take no payment online: you only pay in the shop, when you collect your order.

Comments and reviews

If you leave a comment or a review on some pages, we collect the data entered in the form, as well as your IP address and your browser’s user agent, to help detect spam. We use an automated spam detection service for this.

An anonymised string (hash) created from your e-mail address may be sent to the Gravatar service to check whether you use it. Gravatar’s privacy policy is available here: automattic.com/privacy. Once your comment is approved, your Gravatar profile picture may appear next to it.

This section does not apply if the website does not use comments.

Media

If you upload images to the website (for example in a customer account or a form), we recommend avoiding images that contain location data (EXIF GPS). Visitors could extract this information from the uploaded images.

Cookies

Our website may use different types of cookies:

Essential technical cookies: needed for the website to work (basket, session, language, security, etc.). Without them, the website may not work properly.
Login cookies: if you have an account and log in, some cookies store your session information and display preferences.
Audience measurement or third-party cookies (if enabled): they help us understand how the website is used (for example Google Analytics). We only use them with your consent, in line with the GDPR and the recommendations of the CNIL.

You can manage your cookie preferences (accept or refuse) at any time through the cookie banner or cookie settings tool, when the website has one.

Content embedded from other websites

Some pages may include embedded content (for example maps, videos or social media posts). This content behaves as if you visited the other website directly: it may collect data, use cookies or embed additional tracking.

We invite you to read the privacy policies of these third-party services (for example Google or Meta) to learn about their practices.

Who we share your data with

We do not sell your personal data. We only share your information with:

the technical providers the website needs to run (hosting, security tool, anti-spam system, etc.);
the providers who maintain or develop the website, strictly as far as their work requires.

All our providers must keep your data confidential and may not use it for any other purpose.

How long we keep your data

We keep your personal data only as long as needed for the purposes described above and to meet our legal obligations:

order data: as long as needed to manage the business relationship and to meet the applicable accounting or legal requirements;
contact data: while we handle your request, then for a limited period for follow-up;
customer account data: while the account is active, then for a limited period after deletion, in line with legal obligations;
technical logs and browsing data: for a reasonable period, for security and statistics.

Your rights over your data

Under the applicable data protection rules (GDPR), you have in particular the following rights:

the right to access your data;
the right to correct inaccurate or incomplete data;
the right to erasure (in some cases);
the right to object to or restrict processing in some situations;
the right to data portability (in a structured format), where applicable.

To exercise these rights or for any question about your personal data, contact us through the Contact page, by e-mail at contact@elbarakaviandes.fr or by phone on 03 85 45 17 67. We may ask for proof of identity if there is reasonable doubt.

Transfers of your data

Our technical providers may process some data in the European Union or in countries that offer an adequate level of protection, covered by appropriate safeguards (standard contractual clauses, etc.).